JURNAL ILMU MANAJEMEN DAN KEWIRAUSAHAAN (JIMK)

Pengaruh Peer To Peer Lending Dan Literasi Keuangan Terhadap Kinerja Keuangan UMKM Di Kota Semarang

Vera Alfina Arfianti, Sutapa, Sri Anik, Mutoharoh — Sat, 07 Jun 2025 00:00:00 +0000

The relationship between peer to peer lending and financial literacy has a primary function by influencing the financial performance of MSMEs in Semarang City. On the one hand, peer to peer lending provides financing options that are more easily accessible to MSMEs who often have difficulty in obtaining formal loans. However, without adequate financial literacy, MSME actors are at risk of mismanaging loans, such as choosing products with high interest rates or being unable to prepare a good payment plan. This can lead to financial problems such as bad debts or liquidity crises that hinder business growth. This study focuses on the analysis of the influence of peer to peer lending and financial literacy on the performance of MSMEs in Semarang City. The quantitative method with an explanatory research approach was chosen to describe the relationship between the variables studied precisely. The population in this study consisted of culinary MSMEs in Semarang City with a total of 3,291 with a sample of 100 MSMEs with the criteria of having been in business for more than 3 years with a minimum of 2 employees. The analysis shows that peer to peer lending and financial literacy have a significant impact on the financial performance of MSMEs in Semarang City and it is hoped that business actors can take part in financial training or education so that they can design capital management strategies, maximize the use of resources, and reduce financial risks more efficiently.

Pengaruh Penerapan Sistem Manajemen Mutu ISO 9001:2015 Terhadap Pengendalian Kualitas Pada PT ABC

Dinda Mardiah, Fety Nurlia Muzayanah , Rediawan Miharja — Sat, 14 Jun 2025 00:00:00 +0000

In addition to conducting quality control, companies must also continue to uphold certain quality standards. Many people, especially those engaged in business or entrepreneurship, now consider the Organization For Standardization or ISO as the world standard needed. Although ISO 9001:2015 has been implemented comprehensively, the implementation of the overall quality management system is still not perfect. Thus, the purpose of this study is to determine whether the implementation of the ISO 9001:2015 quality management system will have an impact on PT ABC's quality control. This study uses SPSS25 as a test tool for calculating multiple linear regression analysis. By using a survey approach, this study is included in the quantitative research category. A total of 38 respondents were given questionnaires. The results of the study based on multiple linear regression tests, simultaneously the variables Organizational Context (X1), Leadership (X2), Planning (X3), Support (X4), Operations (X5), Performance Evaluation (X6), and Improvement (X7) have a good and substantial influence on PT ABC's quality control. Meanwhile, PT ABC's quality control is largely unaffected by Organizational Context, Leadership, Planning, Support, Operations and Improvement, but is positively and significantly influenced by Performance Evaluation.

Analisis SWOT Dalam Meningkatkan Daya Saing Warung Giri Jogja di Platform GoFood

Dzulkarnain Syafikri, Vembri Aulia Rahmi — Thu, 19 Jun 2025 00:00:00 +0000

The food delivery service industry in Indonesia has grown rapidly due to digital technology adoption and changing consumer behavior. GoFood, as one of the leading services within the Gojek ecosystem, provides opportunities for culinary MSMEs to expand their market reach. However, intense business competition and the lack of promotional feature utilization remain challenges for many businesses, including Warung Giri Jogja. This study aims to analyze Warung Giri Jogja’s competitiveness on GoFood using a SWOT approach. The research employs a qualitative descriptive method, collecting data through observation and interviews with the business owner. The findings indicate that Warung Giri Jogja’s main strengths lie in its competitive pricing and consistent food quality, while its weakness is the lack of understanding of digital marketing strategies. Opportunities include the growing food delivery market and promotional support from GoFood, whereas threats come from competition with larger and more established eateries. To enhance its competitiveness, Warung Giri Jogja needs to optimize digital marketing strategies, utilize GoFood’s promotional features, and improve brand awareness.

Analisis Total Quality Management (TQM) Pada Operasional Bank BJB (Studi Kantor Cabang Patrol)

Triana Lasifa, Rediawan Miharja — Wed, 25 Jun 2025 12:51:37 +0000

This study aims to analyze the implementation of Total Quality Management at Bank bjb Patrol branch office in an effort to improve service quality and management performance. The approach used in this study is descriptive qualitative, data collected through interviews, direct observation, and documentation. The results showed that Bank bjb has implemented ten main elements of Total Quality Management, such as customer focus, continuous improvement, education and training, and employee empowerment. The implementation of Total Quality Management has a positive impact on improving efficiency, customer satisfaction, and employee motivation and performance. In conclusion, the implementation of Total Quality Management at Bank bjb Patrol branch office is effective, although continuous innovation is needed to maintain service quality and company competitiveness.

Dampak Work-Family Conflicts Dalam Performa Wanita Pekerja: A Systematic Literature Review

Meutia Dewi, Sugianto, M. Sabri Abd Majid — Sat, 28 Jun 2025 00:45:23 +0000

Work-Family Conflict (WFC) is an increasingly common phenomenon faced by working women, especially those who have dual roles as professional workers and homemakers. This study aims to identify and analyze the impact of WFC on the performance of working women through the Systematic Literature Review (SLR) approach using the PRISMA guidelines. The results of the study indicate that WFC has an impact on two main domains, namely work-related impacts (job satisfaction, job stress, fatigue, turnover intention, career adaptation, work innovation, and performance), and non-work-related impacts (psychological well-being, depression, mental disorders, family involvement, parenting self-efficacy, and family harmony) The basis of this classification refers to the theories of Work–Family Enrichment and Conflict by Greenhaus, Beutell, and Powell, which state that conflict can disrupt individual performance, both in work-related areas and in areas unrelated to work (work-related and non-work-related impacts). These findings emphasize the importance of organizational policies and family support in helping working women manage their dual roles. This study recommends strengthening structural and social support to create a sustainable work-family balance.

Pengaruh Produk, Promosi Dan Proses Terhadap Keputusan Konsumen Pada Kantor BPJS Ketenagakerjaan Kota Medan

Mon, 30 Jun 2025 11:46:17 +0000

Increased attention to workers in Indonesia through various guarantee claims such as Old Age Security, Death, Work Accidents, Pensions, and Job Loss, by prioritizing the condition of the community as part of self-protection continues to be developed by the Medan In its function as the Social Security Organizing Agency, the City Branch of BPJS Employment is responsible for providing socioeconomic protection to the community in accordance with the state's budgetary capability. This study aims to ascertain how products, promotions, and procedures affect consumer choices at the BPJS Employment Office in Medan City. Which variable is more dominating, then? The dependent variable (Y) is consumer decisions, whereas the independent variables (X) are product (X1), promotion (X2), and process (X3). By examining the magnitude of the regression coefficient, the results of the multiple correlation test (R), the results of the multiple determination coefficient test, and the results of the partial coefficient test (r), the research method, which employs quantitative descriptive analysis, concluded that each variable (X) can have an impact on the variable (Y). With the use of the SPSS software application, the quantitative approach analyzes data using statistical procedures and numbers. The output of this research is published in the Journal Online System (OJS). With this, the researcher is interested in raising the research title "The Influence of Products, Promotions and Processes on Consumer Decisions at the Medan City BPJS Employment Office".

Pengaruh Kepemimpinan Transformasional Dan Kompensasi Terhadap Kinerja Pegawai Pada PT. Pegasus Reka Industri

Desy Irana Dewi Lubis, Syamsul Bahri — Mon, 30 Jun 2025 12:01:20 +0000

This research was aimed to analysed the effect of transformational leadership and compensation on employee performance at PT Pegasus Reka Industri, Tuban Regency. Transformational leadership was found to be an effective leadership style in increasing employee motivation, creativity, and performance through idealised influence, inspirational motivation, intellectual stimulation, and individual attention. And compensation as a support was considered a very appropriate variable in improving employee performance. This research uses a quantitative descriptive method with a saturated population approach, involving all employees as respondents, namely 30 people. Data were collected through a questionnaire with a Likert scale and analysed using SPSS version 23 software for validity test and reliability test. After the data can be tested, hypothesis testing is carried out using multiple liner regression techniques with the help of SPSS 23 data processing applications. From the research, it was found that transformational leadership and compensation had an influence of 99.1% on employee performance at PT Pegasus Reka Industri. This research supports its findings with a significance value of 0.00 which is lower than 0.05, and the t test shows that the tcount value of 6.635 transformational leadership variables and 19.882 compensation variables are greater than the t table 2.048. These results can be used by the leadership of PT Pegasus Reka Industri as a basis for continuing to improve quality.

Pendampingan Usaha Air Minum Masjid Sebagai Model Pemberdayaan Ekonomi Jamaah: Program Pelatihan Di Masjid Attaqwa Sukaraya Indah

Wira Syuhada, Muhammad Hamdan 'Ainulyaqin — Mon, 30 Jun 2025 00:00:00 +0000

This article describes the implementation of a drinking water business mentoring program at the Attaqwa Sukaraya Indah Mosque, Karang Bahagia District, Bekasi Regency, West Java Province as a model for empowering the congregation's economy. This study describes the training process, development, and results achieved in an effort to improve the congregation's economic welfare through the mosque's drinking water business. Data shows a significant increase in network development and financial management from 2021 to 2024. This program is a model for sustainable mosque-based economic empowerment, with a total balance reaching IDR 20,136,887 during that period. This empowerment model can be an example for other mosques in developing productive economic programs based on local potential.

Pengaruh Modal Usaha, Lokasi Usaha, Harga Jual, Dan Tenaga Kerja Terhadap Pendapatan UMKM (Studi Kasus Pada Usaha Mikro Kecil Di Kecamatan Medan Amplas)

Muhammad Hadid Fahlifi, Sasya Triamanda Barimbing, Dina Safira, Shita Tiara — Mon, 30 Jun 2025 00:00:00 +0000

This study aims to identify the level of income of Micro, Small, and Medium Enterprises (MSMEs) which is influenced by business capital, business location, selling price, and labor. The study used a quantitative approach with a survey method on 36 MSMEs in Medan Amplas District. Data were collected by distributing questionnaires to respondents and analyzed using multiple linear regression with the help of IBM SPSS software version 30. The results of the study showed that all independent variables, namely business capital, business location, selling price, and labor, had a significant influence on MSME income. Business location contributed the most at 73,54%, followed by labor at 11,71%, business capital at 7,90%, and selling price at 0,15%. This finding has an important influence on MSME actors, especially in Medan Amplas District, in determining strategies to increase income based on the most influential variables.

Pengaruh Kompensasi, Lingkungan Kerja, Stres Kerja Dan Keterlambatan Jam Kerja Terhadap Kinerja Karyawan Pada Suzuya Mall Rantauprapat

Shopia Maria Manurung, Muhammad Irwansyah Hasibuhan, Junita Lubis — Mon, 30 Jun 2025 00:00:00 +0000

Finding and evaluating the impact of compensation, work environment, work stress and late working hours on employee performance at Suzuya Mall Rantauprapat is the purpose of this study. The type of research is quantitative. This research is quantitative and was conducted at Suzuya Mall Rantauprapat. The population in this study were employees of Suzuya Mall Rantauprapat, which were 64 employees. The sample in this study was taken using the saturated sampling technique, namely if the population is less than 100, after that, the entire population is sampled. A total of 64 employees were used as the sample size of the study in this case. This study used a Likert scale survey, documentation, and observation as data collection methods. The classical assumption test, including multicollinearity, heteroscedasticity, and data normality tests, were used in this study. The coefficient of determination, partial (t), and simultaneous (F) tests were used to assess multiple linear regression analysis. The partial findings indicate that compensation significantly and positively affects employee performance, according to the study's findings. Employee performance is positively and significantly influenced by the work environment. Workplace stress significantly and positively affects employee performance. Employee performance is positively and significantly influenced by lateness. At Suzuya Mall Rantauprapat, compensation, work environment, stress, and tardiness all affect employee performance at the same time

Pengaruh Serviescape, Harga, Word of Mouth Dan Citra Merek Terhadap Kepuasan Konsumen Pada Toko National Elektronik Rantauprapat

Ade Ayu Yulia, Siti Lam’ah Nasution, Muhammad Irwansyah Hasibuan — Mon, 30 Jun 2025 00:00:00 +0000

This study aims to determine and analyze the influence of servicescape, price, word of mouth, and brand image on consumer satisfaction at the Rantauprapat National Electronics Store. The type of research is quantitative. Consumers at the Rantauprapat National Electronics Store are the population to be studied in this study, namely 214 respondents based on customer data in February 2025. In this study, the sampling technique uses the Slovin formula with the probability sampling method. So, the number of samples needed is 139 respondents. This study uses observation, documentation, and Likert scale questionnaires as data collection methods. This study uses classical assumption tests such as multicollinearity, heteroscedasticity, and data normality tests. The coefficient of determination test, partial (t), and simultaneous (F) tests are used to test multiple linear regression analysis. The results of this study explain that partially and simultaneously servicescape, price, word of mouth, and brand image have an effect on consumer satisfaction at the Rantauprapat National Electronics Store.

Analisis Pengaruh Pemasaran Digital Terhadap Loyalitas Pelanggan: System Literatur Review (SLR)

Wira Wibawa, Yayuk Yuliana, Toni Hidayat, Adrial Falahi — Mon, 30 Jun 2025 00:00:00 +0000

This study explores the influence of digital marketing on customer loyalty using a Systematic Literature Review (SLR) method. As digital transformation accelerates, businesses must adapt their marketing strategies to meet changing consumer behaviors. This review analyzes selected journal articles published between 2020 and 2024 to identify trends, key findings, and insights regarding digital marketing's role in fostering customer loyalty. The results indicate that digital marketing tools—such as social media, email campaigns, digital content, and online platforms—positively impact customer loyalty by enhancing customer engagement, personalization, convenience, and brand interaction. Moreover, trust and customer satisfaction emerge as mediating variables in building long-term loyalty in the digital environment. This study provides valuable insights for practitioners to design more effective digital marketing strategies and highlights the importance of aligning digital initiatives with customer expectations. It also contributes to academic research by summarizing recent findings and offering recommendations for future studies.

Pengaruh Kompensasi, Kompetensi, Pengembangan Karir Dan Motivasi Kerja Terhadap Kinerja Karyawan PT. Bank Mandiri Cabang Rantauprapat Ahmad Yani

Sherly Dwi Pratama, Muhammad Irwansyah Hasibuan, Anggie Yolanda Ritonga — Mon, 30 Jun 2025 00:00:00 +0000

This study aims to determine and analyze the influence of competence, career development and work motivation on employee performance at PT Bank Mandiri Rantauprapat Ahmad Yani Branch. This kind of quantitative study is being conducted at PT Bank Mandiri Rantauprapat Ahmad Yani Branch. Employees of PT Bank Mandiri Rantauprapat Ahmad Yani Branch are the research population, which is 42 people. The sample size in this study uses the saturated sample technique, so that the entire population can be used as a sample, which is 42 employees of PT Bank Mandiri Rantauprapat Ahmad Yani Branch. This study uses observation, documentation, and Likert scale questionnaires as data collection methods. This study uses classical assumption tests such as multicollinearity, heteroscedasticity, and data normality tests. The coefficient of determination test, partial test (t), and simultaneous analysis (F) are used to test multiple linear regression. The results of this study state that compensation partially has a significant and positive effect on employee performance. Competence partially has a significant and positive effect on employee performance. Career Development partially has a significant and positive effect on employee performance. Work motivation partially has a significant and positive effect on employee performance. Compensation, competence, career development and work motivation simultaneously influence the performance of employees of PT Bank Mandiri Rantauprapat Ahmad Yani Branch.

Pengaruh Kualitas Layanan, Harga Dan Lokasi Terhadap Kepuasan Pelanggan Pada Flash Fitness Gym Surabaya

Nanda Arrival Alfi Syahrin, Januar Wibowo, Antok Supriyanto — Mon, 30 Jun 2025 00:00:00 +0000

A strategic location plays a crucial role in the success of a business, especially in the fitness industry. However, a good location alone is not enough if it is not supported by quality service and reasonable pricing. In today’s lifestyle-driven era, consumers have become increasingly selective. They seek fitness centers that are easily accessible, offer excellent service, and are reasonably priced. This study aims to determine the extent to which service quality, price, and location influence customer satisfaction at Flash Fitness Gym Surabaya. The research was conducted using a quantitative approach, employing inferential analysis through the measurement model (outer model) and structural model (inner model). The population in this study consists of active members of Flash Fitness Gym at Cito Mall Surabaya who have been active within the last three months. A total of 100 respondents were selected as the sample. Data was collected using a structured questionnaire designed to measure customer perceptions of the three main variables. The results of this study are expected to provide Flash Fitness Gym at Cito Mall Surabaya with a clearer understanding of whether service quality, price, and location significantly impact customer satisfaction. These insights can help the business improve its operations and deliver a better overall experience for its members.